Consultant service in Continuous Improvement
Our coaching approach is structured so as to offer you the best results.
Based on principles of Lean, Six Sigma, BPM and industrial engineering, it ensures the structured establishment of continuous improvement within the organization. Five main elements support the shift to a culture of excellence.
Case study
Since 2007, we’ve pursued one objective: support the growth of service organizations by business process optimization. How? We increase your organization’s productivity and improve the efficiency and quality of your services.
Our expertise applied to the
BANKING SECTOR
A banking institution was experiencing numerous problems due to the complexity of its business processes. Using LSS techniques, our team coached them towards increased profitability and productivity.
Our expertise applied to the
MUNICIPAL SECTOR
Since 2012, we have worked with a municipality to improve services to citizens by introducing a culture of excellence. Through a series of large-scale projects, we have had an impact on over 500 employees and over 50,000 citizens.
Our expertise applied to the
HEALTHCARE SECTOR
We accompanied a hospital that wished to improve services to patients by optimizing its processes and clarifying key roles within the organization.
Our expertise applied to the
BUSINESS SECTOR
Our team offered LSS training and coaching, specifically designed for the business sector, to the staff of a corporation. Our involvement enabled harmonization of internal practices and optimization of business processes.